Visitors to our website
When someone visits this website, we collect standard internet log information and details of visitor behaviour patterns. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting this website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it unless you login or provide personal data through your use of this website.
What is a Cookie?
A Cookie is a text-only string of information that a website transfers to the Cookie file of the browser on your computer's hard disk so that the website can remember who you are. The information stored in a Cookie can only be read by the website that placed the Cookie or other sites that it has agreed to share information with. A Cookie will typically contain the name of the domain from which the Cookie has come; the "lifetime" of the Cookie; and a value, usually a randomly generated unique number.
Our policy on Cookies
- store details that help you to manage accounts and policies online, such as user login details
- find out how people use our sites, such as how often they visit, which pages they go to, and which links they click on, so that we can improve our sites
- help us to provide relevant information, such as details of products, services and other information that you may be interested in
- help to arrange content to match your preferred interests more quickly and remember some aspect of your current or previous visit
- store information about which media players you use so that any video content appears correctly
Cookies used on this website
These are temporary Cookies that remain in the Cookie file of your browser until you close your browser.
These are stored on your computer until they expire or you remove them. Persistent Cookies store your personal preferences such as your language preferences on multi-lingual sites to make subsequent visits easier. They also remember questions we have asked you previously, such as a request to complete an online survey. A persistent Cookie will prevent you from being asked to complete the same survey every time you visit the website.
Third party Cookies:
We work with third parties who, on our behalf, research the use of our website and activities on it. In doing so they may place a Cookie on your computer. However it would not contain any personal information that others could read and understand. We also work with third parties to evaluate the effectiveness of our advertising and promotions on third party websites. Again, the Cookie would not contain any personal information that others could read and understand.
Details and a brief description of Cookies used on this website can be found in the following table:
|Grouped Cookie Name||Description|
|Web analytics platform and a multi-variant testing platform to monitor and optimise this website, both of which utilise Cookies to capture anonymous data about a user's journey and aggregate this data up to analyse trends. These Cookies last longer than the user's session so that we can understand whether this is a user's first time, or a returning visitor.|
We use Google Analytics to monitor our users’ activity and behaviour whilst on our websites.
Google Analytics stores information about:
- the pages you visit on the website
- how long you spend on each page
- how you got to the website
- what you click on while you’re visiting the website
We do not collect or store your personal data, so this information can’t be used to personally identify you.
Google Analytics sets and relies on the following cookies.
|_ga||This helps us count how many people visit the website by tracking if you’ve visited before||2 years|
|_gid||This helps us count how many people visit the website by tracking if you’ve visited before||24 hours|
|_gat||Used to manage the rate at which page view requests are made||10 minutes|
We use DoubleClick to run advertising via third-parties. DoubleClick uses third-party cookies to improve the relevance, performance and reporting of its advertising. This relies on us linking the first-party Google Analytics cookie with a third-party DoubleClick cookie, effectively sharing Google Analytics data with DoubleClick. This means that users’ demographical information (but no personally identifiable information) captured in Google Analytics can be shared with DoubleClick for third-party advertisers to use, including being able to remarket to our users.
Other Analytics cookies
These monitor how visitors move around our website, including how they reached it. This is used so that we can see total (not individual) figures on which types of content is most useful or important to our users.
You can opt out of these if you want:
Visual Website Optimizer: https://vwo.com/opt-out/
Third-party service cookies
Some social sharing, video and other services used on our website rely on third-parties. These companies may drop cookies on your computer when you use them on our site.
Facebook’s data use policy: http://www.facebook.com/about/privacy/your-info-on-other
AddThis (the service that runs some of our social sharing buttons): http://www.addthis.com/privacy#.T6j--usS0bw
Other advertising cookies
We use several services to help us understand what adverts you might be interested in. These cookies hold information about your device not your personal information. They might hold a record of what other websites you’ve looked at.
These are the services we use and how you can control those cookies. Please note that turning off advertising cookies won’t mean that you are not served any advertising merely that it will not be tailored to your interests.
How to disable Cookies in your browser